Help
Support
Answers to common questions about TaskRooms on the web, iPhone and Android, and how to reach us when you need a hand.
Contact support
Email support@taskrooms.com and we'll get back to you as soon as we can.
Accounts
Workspaces and billing
Invites and members
Mobile app
Your data
Delete your account
You can delete your TaskRooms account yourself at any time, on the web or in the TaskRooms app.
If you own a workspace, delete it first (Settings, then Workspace, then Delete workspace), or email us to move it to another member. Accounts that still own a workspace can't be deleted.
On the web
- Sign in at www.taskrooms.com.
- Open Settings and choose the Security tab.
- Choose Delete account and confirm.
In the iPhone or Android app
- Open the TaskRooms app and sign in.
- Go to Settings.
- Tap Delete account at the bottom and confirm.
Can't sign in?
Email support@taskrooms.com from the email address on your account and ask us to delete it. We'll confirm and delete it within 30 days.
What gets deleted, and what's kept
- Deleted right away: your profile (name, email address and profile picture), your sign-in, your workspace memberships, your notification settings and the push notification tokens for your devices.
- Kept with the workspace: tasks, comments, messages and files you added to a workspace that other people still use, so your team doesn't lose shared work. Email privacy@taskrooms.com if you want specific content removed.
- Kept for legal reasons: billing records and invoices, for as long as tax and accounting laws require.
- Backups: deleted data can stay in our backups for a limited time until they are overwritten.
Read more in our privacy policy.